Cancellation Policy
A minimum of 50% deposit is required on most bookings to hold the reservation. Some items require 100% payment upfront.
All gear rentals, SUP, Kayak & Tubing deposits are fully refundable up to 48hrs prior to booking. If canceled prior to arrival, the deposit will be non-refundable and will be kept on as a credit on your account. If you do not notify us of a cancellation or change of group size before the activity start time, YOU WILL BE BILLED THE FULL BALANCE OF THE BOOKING.
If you show up late to any tour without prior EMAIL NOTIFICATION, YOU WILL NOT BE GUARANTEED TO GO ON THE BOOKED ACTIVITY.
All Glamping & Campsite bookings are fully refundable up to 14 days prior to booking. If canceled between 14 and 7 days prior to booking, the deposit (50% of the total) will be forfeited. If canceled less than 7 days prior to booking, the full balance of the booking will not be refunded.
For all Custom adventures, the cancellation policy varies depending on which bookings you request. This will be highlighted in the emails prior to booking.
If you do not notify us of a cancellation or change of group size before the activity start time, YOU WILL BE BILLED THE FULL BALANCE OF THE BOOKING.
All booking changes, modifications, or cancellations MUST BE SUBMITTED VIA EMAIL otherwise will not be accepted.
All bookings are subject to availability.
Waivers